Témoignages

After realizing that I was ready to propose to my girlfriend, I did what any reasonable young man will do. I went on google and searched “diamond engagement rings.” A simple brute like myself, I had no prior knowledge of the 4 C’s... in fact, the first thing I thought of when I heard Carats was Bugz Bunny. To be honest, I did not understand the “why” of the diamond ring. I mean, if I want to spend the rest of my life with the woman I love, is that not enough of a symbol of commitment? In my folly, I filed those concerns under reason #29 I don’t understand women. All I knew was that my lady liked shiny things, and by Jupiter, my lady gets what she wants!  Alas, my education into this strange world of shiny hydrocarbons had begun in earnest. As a engineer in training, I found myself captivated by the different geometries of diamonds... of tables, depths, ratios and girdles. Oh my! I realized what had happened to me... I like shiny things too. Right then, off to the shops. I walked into the diamond district, with high dreams and a general idea of what I wanted to get. All I needed now was a lovely salesperson to guide me to my rock of ages. Sadly, my expectations were way too high. Somewhere between the overly pushy salesman trying to convince me I really did not want an Oval cut, to what I thought were exorbitant prices, I knew this was not how I wanted to make such a big decision. I returned, tail between legs, to my humble abode. A friend must have noticed the cloud hanging above my head and asked about my predicament. After explaining, she told me the 3 words I needed to hear. Celine, Diamond House. Emails were exchanged, pictures shared, and with my specifications in hand, a meeting was setup for me to observe the jewels and pick the lucky bling. Right then, my trusted accomplice and myself made our way for Celine’s. First and foremost, Celine knows her stuff and is excellent at helping you make a good decision. My stack of Oval diamonds were laid out in front of me, and they all screamed in glimmering delight for the chance to be picked. Celine was very helpful because she understood what type of ring I wanted, she nailed the cut and the setting down to the T. Finally, after an adequate emotional connection had been made, I picked my diamond. Then the darndest  thing happened... I got cold feet. This is a big decision, I am spending more money on a single item than I ever have... maybe I should sleep on it. I explained my concerns to Celine, and she agreed to keep my diamond off  market for 24 hours so that I could think on it. Can you say, most non-pushy sales person ever! That night I had nightmares about my rock being put back on the market, and lost to me forever. I woke up in sweaty panic, and called Celine first thing in the morning to say Yes! Celine, and Diamond house are the perfect blend of professional and supportive. Like it or not, purchasing a diamond ring is an emotional decision grounded in the very logical constraint of finances. It helps to work with someone who understands your ask (and budget), and is more concerned with catering to you  and getting you the best available diamond, than the bottom line. And lastly, and probably most important for my frugal friends out there, her prices were fair, and a steal compared to what I found in the high street. My fiancée loved the ring. She has had it a month, and she still insists on sleeping with it on, so that she can look at it in the morning. Even though I have been replaced by a diamond, I am glad Celine was there to help me make my wife-to-be happy enough to marry this simple man.

Dear Céline, I am still on a little cloud of happiness since yesterday - I can't thank you enough for the beautiful ring you, Rob and Loïc made, and for you very generous gift of the earrings. The ring is so beautiful I still can't stop looking at it, and everyone who sees it has said it is so stunning and sparkly! I already have given your card to a work colleague who was admiring it and is not engaged yet :) It feels like we have been on a journey as well since we first met and yesterday felt like a really exciting and beautiful arrival of that journey! Thank you for all your help with the ring and the earrings, but also with your kindness, patience and understanding along the way. I am looking forward to seeing you even briefly next week to give you another big hug and wish you well deserved summer holidays. Take care and have a lovely end of the week and week-end with Rob. Love, Anne-Laure xx

I wanted to express my sincere thanks to members on this site who recommended I visit Rob Van Beurden and his wife Celine, during our recent trip to Antwerp. Buying a stone in the diamond district of Antwerp is not for the faint hearted and certainly not for the unprepared and right from the start Celine could not have been more friendly, helpful and professional. Over the course of around two hours we looked at lovely stones in some detail; checking them in all lights and levels of magnification. I am now the proud owner of a gorgeous GIA certified D colour, VS1 marquise stone that's going to be set into my wedding ring. Thank you from the bottom of my heart!

Rob, I am writing to let you know that it was a pleasure doing business with you. Thank you so much for your honesty and time. I was completely overwhelmed when I first started looking to buy Ashley a ring. You quickly gained my trust and confidence, and made the process comfortable and easy for me to understand. I couldnt be happier with the diamond we bought (neither can ashley). I would also like to thank you for your professionalism and courtesy you showed us when we came to your office. You truly made that day a special occasion. It was so much more special for her, and myself, than just going to a jewelry shop and buying a ring. I will be emailing you in a few months to discuss options for a wedding band. I will refer any of my friends looking for diamonds to you. Once again, thank you very much. Zach Ps: While I was reading about buying diamonds, I kept reading that the most important thing is to find a dealer that you trust and feel comfortable with. I didn't think that I would ever have that luxury, since I was in Afghanistan, but I was mistaken. I am sincerely Greatful. Rob,

Hi Céline   I just wanted to say once more how pleased I was with the service you gave me on Wednesday.  I’ve had some time to reflect since our meeting and I know that I have made the right choice in coming to you for your assistance with choosing the engagement ring. It is such an amazing feeling knowing that, not only have I found the woman with whom I want to spend the rest of my life, but also that I will have a ring which she will love and that will accurately convey my feelings towards her (as I said you on Wednesday, I’m the lucky one). Thank you once again for your guidance, the beautiful diamonds which you showed me and, most importantly, the way you took the time to explain everything to me. I cannot wait to see the ring on 1 March (let alone to pop the question in April).  I can’t stop smiling and I’m worried I’ll give the game away! Kindest regards

Hi Celine   I hope you are well.    I just wanted to say a big thank you for my lovely ring.    You understood exactly what I wanted and delivered it beautifully in my ring.    Wearing it with love now. 

Morning Celine,   I hope you are well?   I just wanted to share this with you, we got engaged last Saturday and the stunning ring we ordered from you went down a treat and looks absolutely amazing (see attached).  My Holly is over the moon so thank you very much.   I will be in touch for us to catch up in September so we can discuss the wedding bands.   I hope you have a wonderful weekend.   Dylan & Holly xxx 

Hi Celine & Rob,   Just to let you know that I presented the eternity ring to Lorna on Easter Sunday - and because I had (deliberately) slightly misled her about when it was due to arrive in the UK it was a genuine surprise for her. Lorna is thrilled with the ring and delighted with the way it looks.   Thanks again for all your help and particularly during our Antwerp visit where you orchestrated the initial subterfuge so well - it definitely made the diamond experience so much more personal and memorable for both of us.   I hope I get the chance to deal with you both again in the future but in any case I will be delighted to recommend you in both Antwerp and London.   Thanks again and my best regards to you both,

Dear Céline   The ring arrived before 10am which meant my husband could put it on my finger before he went to work. He was visibly relieved when he saw the stone (as he was worried about spending so much online) and we both agreed we have never seen another diamond that sparkles like this one. It never stops! It is a perfect fit too and the engraving is beautiful.   `Thank you all for your help, especially for calming me down and finding a solution when the insurance became a nightmare, and for arranging for it to reach us safely.    I will be recommending you to everyone, though I won't really need to do that: all I really need to do is show them the diamond and it will speak very much for itself. It is inconceivable to me that I would ever buy a diamond anywhere else ever again.   Please pass on my sincere thanks to Crafted by Infinity for their superb artistry and vision.    With my most sincere thanks for all your kindness

Hi Celine, Where to begin?!... I am very excited to be able to tell you we are finally engaged!! It has been such a sweet and beautiful weekend, not only with the obvious celebration of our love but filled with stories of support from you. Thank you so much for being there and guiding this process through to completion. And the ring!!.... It is truly magnificent. Worth  the hours spent and distance travelled in our search for 'the one'; drawing parallels with our search for one another. It has such a personality that in a strange twist of fate, I am so happy that it is on a plain band. I can't believe how things are so meant to be. I obviously can't stop staring at it (and my fiancé of course), my weekend hasn't exactly gone to plan - but for all great reasons! Speak soon, Thank you again for everything, Martina x

Hi Céline,   Thank you so much for sorting this all out and helping make it special. The ring looks perfect on. We're both really happy with it, and you made it so easy. We'll be in touch when we're looking for wedding bands (not sure when yet, as we're taking a fairly easy schedule to organise a wedding). Have a great weekend.  

Dear Celine, I would just like to thank you, Rob, Loïc, and your entire team for making our trip so special.  It was absolutely perfect and everything I wanted it to be.  While Emily hasn't seen the ring yet, every time I look at it I am more and more impressed!   

Hi Celine, Hope you are all well.  My apologies for not emailing you sooner but I just wanted to let you know that we did in fact get engaged! :) It was a new year's celebration.  We would both like to thank you and Rob so much for all your help and kindness when we were over with you, picking out our diamonds.  Your friendly nature put us very much at ease when we arrived to your office and your vast knowledge and sincere interest/love for diamonds made it obvious we were in great hands. Thanks also to your very talented brother for designing and making such a beautiful ring. It's perfect. It's beautiful sparkle catches my eye every day, I love it <3 I will definitely be recommending Rob and Celine from Diamond House to anyone looking for quality and value. Thank you so much. Best regards,

Hi Céline   I hope you and Rob are well. Just a quick email to say how much I love my diamond earrings! I am so impressed that you persuaded Rob to get them, I was not expecting them at all and I cried when he gave them to me. I look at them all the time! They really are absolutely beautiful.  

Hi Celine, Hope you are well. I just wanted to say a big thank you for your help with the engagement ring. I proposed to Charlotte at the end of February (she said yes!) and she loves the ring. Thank you again.  

I am not a diamond expert by any stretch of the imagination so when it came to choosing a stone for my engagement ring I took the advice of friends and contacted Rob van Beurden at the Diamond House in Antwerp - I could not have been given a better recommendation. Rob's advice was straightforward, clear and honest and both he and his team were unfailingly pleasant to deal with. Not only did he source us a truly beautiful diamond, he also arranged for it to be set precisely as I described (within a pretty tight time-line!) and the finished product is exactly what I had hoped for. Not only that, it was significantly less expensive than anything comparable in Dublin. Thanks again Rob and I wish you continued success!

Hi Rob and Celine!   We wanted to send you guys a note to thank you for your help in finding a diamond and making a ring for our engagement.  I proposed to Royal just before Christmas, and the ring really looks great!  We are both very happy with our choice and are thankful we found you guys in Antwerp.  It helped make the engagement special for us and we love the results.   We hope business and life are well; we'll look you guys up next time we're in the area.   Best,

Hi Celine, It exceeds my idea of how it would look... It is stunning! I am speechless! Thank you so much. You have made a dream come true. Cannot wait to see you in two weeks! Best  

Celine provides a very personal and expert service. She made the whole experience of choosing the right diamond and making a very beautiful and unique ring so very special, very happy memories for the rest of my life. I cannot recommend her highly enough!  

What can I say? I am absolutely bowled over by my beautiful engagement ring. It is everything that I had imagined it would be, only more so in the flesh! The whole process of acquiring my engagement ring, from browsing your web-site initially, to meeting with you to select the diamond and having the setting made to my design has been very professional and pleasurable. Our thanks also to Rob and Loïc for their expertise and craftmanship. Above all our thanks to you, for your patience, knowledge and guidance throughout. We arrive at the end of our transaction not only with a perfect engagement ring and wedding bands, but with every possible guarantee and reassurance that we could hope for. I trust that we will continue to keep in touch to service our jewellery over the years and we would have no hesitation in recommending you to our friends and family. Jane & Keith